Services
Concierge - Interpreter - Translator – Italian Lessons - Lezioni di inglese Walking Tours

Concierge Services
Concierge - Interpreter - Translator
Navigate Naples with Ease—Your American Ally in Italy
Moving to Naples, visiting as a tourist or on business, or settling in as an expat, professional, or military personnel? I’ll guide you through the city’s vibrant—sometimes chaotic—culture, making sure language and cultural barriers are never a problem.
Step Into Naples concierge services are designed for everyone: newcomers, expats, professionals, tourists, and American military or NATO personnel (especially in Aversa, Gricignano, Lago Patria, Capodichino, and surrounding areas). My goal is simple: to give you a seamless, authentic connection to Naples.
What I Offer
Bureaucracy Made Simple
Clear guidance and translation for visas, residence permits, healthcare, school enrollment, and other complex processes.
Interpreter / Translator / Concierge Services
In-person support for meetings with landlords, officials, service providers, or business leaders—ensuring smooth communication every time.
Event & Logistics Support
Planning a wedding, corporate meeting, or special event? I handle logistics, translation, and cultural coordination so everything runs flawlessly.
Daily Life Assistance
From doctor’s appointments and bank visits to utilities, shopping, and transportation—I manage the details so you can focus on enjoying Naples.
Cultural Integration
Confidently embrace Italian and Neapolitan customs, from ordering espresso like a local to exploring markets or joining festivals.
Local Connections
Apartments, doctors, barbers, vets, mechanics—or the best pizza in town. I connect you with trusted services and expat communities to help you feel at home right away.
Personalized Guidance
Insider tips, hidden gems, and tailored itineraries for an authentic experience. Pair concierge support with walking tours or Italian lessons for a complete Step Into Naples journey.
Why Choose Me?
As an American who has embraced Neapolitan life for more than a decade, I know the challenges of navigating Italy as an outsider. My English-speaking, American-friendly approach makes Naples accessible, welcoming, and stress-free. With me by your side, you can live, work, or visit with confidence—knowing every cultural and logistical hurdle is handled.
Pricing
Standard rate: €35 per hour (flexible depending on transportation, preparation, and specific needs). Contact me for a personalized quote.
Contact
- Email: tephramedia@gmail.com
- WhatsApp / Tel.: +39 345 216 5008
Let me help you Step Into Naples—whether you’re here for business, daily life, special events, or cultural discovery.
Emergency? Lost your passport? Need urgent transportation? Reach out anytime.
Walking Tours of Naples
Explore Naples with an American-Italian local!
Join me, an American-Italian with over 11 years in Naples, for a vibrant journey through the city’s heart. Perfect for newcomers, expats, professionals, tourists, military personnel and everyone in between, my tours immerse you in authentic Neapolitan culture, free from language or cultural barriers.
Explore iconic streets, savor local flavors and feel at home in Naples.
- Tour Options -
Signature Walking Tour (3 Hours): A small-group experience (max 6 people) for a personal, intimate feel.
Customized Tour (Up to 6 Hours): Tailored to your interests and pace.
Larger groups? Contact me to arrange! -
- What to Expect -
This small-group tour (limited to 6 people for a private vibe) explores Naples’ historic and scenic gems along Spaccanapoli, Via dei Tribunali, Via Toledo and Via Partenope.
Highlights Include:
Chiesa del Gesù Nuovo (Piazza del Gesù Nuovo)
Santa Chiara Monastery and Cloister
Piazza San Domenico Maggiore
Napoli Sotterranea (Piazza San Gaetano)
Via San Gregorio Armeno
Pio Monte della Misericordia
Pizzeria Sorbillo
Pizzeria Di Matteo
San Lorenzo Maggiore (Piazza San Gaetano)
Duomo di Napoli (Cattedrale di San Gennaro)
Palazzo Spinelli di Laurino
Galleria Umberto I
Piazza del Plebiscito
Teatro di San Carlo
Castel Nuovo (Maschio Angioino)
Caffè Gambrinus
Castel dell’Ovo
Borgo Marinari
View of Mount Vesuvius and the Bay of Naples
Brief Entry Stops (5-10 Minutes):
Chiesa del Gesù Nuovo
Santa Chiara Monastery and Cloister Duomo di Napoli (Cattedrale di San Gennaro)
Galleria Umberto I (option to grab a snack)
Castel dell’Ovo (note: often closed for maintenance)
- Pricing -
Adults (18+): €125 per person
Kids (13-17): €100 per person
Children (under 13): Free
Customized tour pricing available upon request for larger groups, etc.
Meeting Point: Piazza Dante
Ending Point: Castel Nuovo (near Stazione Municipio subway)
- Contact & Booking -
Email: tephramedia@gmail.com
WhatsApp/Tel.: +39 345 216 5008
Reach out now for an authentic, hassle-free Naples experience. Also, explore my Cultural Concierge services or Italian language lessons for a seamless integration into Neapolitan life!


Italian Language Lessons
&
Lezioni di inglese
Speak Italian with American Ease
Learn Italian like a local. My personalized lessons are perfect for children, adults, beginners, intermediates, professionals, military personnel and everyone in between.
Whether you’re a tourist ordering pizza or an expat settling in, my American-friendly approach makes Italian fun, practical and stress-free—no language barriers, just progress.
- What I Offer -
Travel Italian: Master phrases for greeting locals, ordering food or shopping in Naples’ markets.
Expat Italian: Learn conversational skills for daily life, from chatting with neighbors to navigating bureaucracy.
Cultural Immersion: Embrace Neapolitan slang and customs, like ordering espresso or joining festivals.
Certification Prep: Study for CILS, CELI or PLIDA with targeted grammar and vocabulary lessons.
Personalized Lessons: Tailored sessions for quick trips, long-term stays or exam prep, matching your learning style.
Flexible Formats: Online (Zoom, WhatsApp Web, Google Meet, etc.) or in-person at my studio in Giugliano in Campania, just outside Naples city center—convenient private individuals as well as for American military and NATO personnel based in Aversa, Gricignano, Capodichino, Lago Patria and nearby areas.
Choose private lessons, small groups (up to 3), professional group sessions for corporations and businesses (larger groups accommodated), or any skill level. Contact me to discuss tailored group training options.
- Why Me? -
As an American who’s lived in Naples for over a decade, I make Italian relatable (think pizza, not textbooks) and approachable for all.
Consider pairing your Italian lessons with my walking tours or cultural concierge services for a completely immersive experience here.
Rate: €25 per hour for individuals - variable for groups
Per gli italiani, offro anche lezioni di inglese personalizzate, ideali per migliorare la conversazione, la pronuncia e la sicurezza nell’uso quotidiano della lingua. Le lezioni sono adatte a tutte le età e a persone di ogni ambito della vita, e si svolgono online e/o in presenza presso il mio studio a Giugliano in Campania.
- Contact -
Email: tephramedia@gmail.com
WhatsApp/Tel.: +39 345 216 5008